PH4 - The Design of Attraction

If your last refit was more than ten years ago, this could be the right time for one. As well as making your pharmacy look more attractive, it will also need to satisfy legal requirements such as disability access.

In run down areas a modern hi-tech design may not be appropriate, but a comfortable environment certainly is. Well-designed surroundings can enhance your role as health adviser.

A high-street pharmacy can afford to project a slicker image, as you are competing with other retailers and have customers who may be unknown to you. But don’t get complacent if your customers are loyal regulars who will come to you because they like your personal service.

It is advisable for pharmacies to have a counselling area, which can range from a separate room to a space at the end of a counter with partial screening

Customers will be sensitive about being heard or seen by other members of the public. They will want privacy, but they might feel embarrassed about being summoned into an area remote from the rest of the shop.

We take great pride in our service, and would be delighted to invite you for a free 1 hour, no obligation meeting at our comfortable offices. Simply call us  on 020 8346 0391 to arrange a mutually convenient time.

This web-site was last updated on 13/06/2008

Copyright © 2003-2008 Mac Kotecha & Company. All rights Reserved. The information on this site is for general guidance only. It is essential to take professional advice on specific issues about their impact on any individual or entity. No liability can be accepted for any errors or omission or for any person acting or refraining from acting on the information provided on this site.